Customer Overview
The Buckingham Arms Hotel, is a traditional pub venue based in Gilberton, SA. This charming venue offers a Bistro, Front Bar, as well as Gaming and TAB facilities. Learn how they increased sales and reduced costs with the Perfect Fry.
The Challenge
After 10:00pm, customer volume diminishes, and kitchen operations become more costly. If Buckingham Arms Hotel were able to reduce kitchen operating costs, while still producing freshly cooked foods for their patrons, they would be in a great financial position.
The Meris Approach
Meris understood this concept and installed a safe, simple, automated solution that provided a good ROI — a commercial deep fryer, the Perfect Fryer.
For Buckingham Arms Hotel to break even on this Perfect Fry solution, there was a minimum requirement of $35.00 per day in food sales, with 16 hours of active gaming, and easy goal to achieve. The Meris team also provided a suitable menu for customers as part of the solution.
The Result
After bringing the Perfect Fryer into the kitchen, the Buckingham Arms Hotel could offer tasty, fresh and hot food that exceeded their initial sales expectations, allowing for the reduction of kitchen hours, while still catering for meal options. This resulted in $4,500 per week in saved labour costs.
This ROI has provided Buckingham Arms Hotel with confidence in the Perfect Fryer solution, as it allows for cheaper operating costs while simultaneously delivering on the food offering, quality and customer experience.
Testimonial
“Since installing the Perfect Fry, we’re saving $4,500 per week in labour costs by not having the kitchen open for as many hours.” – Craig Mitchell, Bar Manager, Buckingham Arms Hotel, SA
The Results
· $35 per day (Food Sales) plus 16 hours in the gaming room to break even.
· Sales far exceeded the requirement.
· $4,500 per week in Labour cost savings.
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