Jun 06
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How To Start A Food To Go Offer

06 June 2024

Food on the go continues to grow! According to the ACCS 2023 State of the Industry report, food sales generated a whopping $1.34 billion for the year. That’s a 12% increase in sales growth!

This presents opportunities for retailers to build a highly profitable and sustainable revenue stream for their business. Listening to Brett Barclay’s presentation at this year’s UCB conference, he stated, “If you aren’t playing in food now, you are five years behind.  Food is bringing along a range of other categories with”. 

Building your own food-to-go offer can feel like a giant leap, particularly if your bread and butter is not food. 

To succeed and build a loyal customer base, food needs to be fresh and high quality. A variety of menu items need to be on offer that appeal to the customer base. All backed by fast service.

To achieve this, retailers need to do things differently, including the equipment they use and the processes and staff skills they call on. You need to think and act like a food operator, and this is a gap for many retailers.

At Meris, we specialise in cooking outside of the kitchen. The majority of our customers are not from the foodservice industry and don’t have traditional kitchens. Foodservice is not their bread and butter or at the core of what they do. However, it’s a highly profitable revenue stream for their business.

This includes supermarkets, petrol stations, convenience stores, bars, leisure venues and gaming rooms. Without a Chef or skilled kitchen staff, we work with these businesses to help them create highly profitable and sustainable food offers.

How To Start A Food-to-Go Offer 

Meris Partner and General Manager Michael Brick gives his top 5 tips on how to get started:

  1. Decide on a menu before you purchase equipment
    Often businesses will purchase more equipment than they need, or the technology doesn’t support future growth. Creating your menu first will set you up for success. 
  2. Choose a size to suit you
    The leap into food doesn’t need to be a huge. A small but targeted food offer can be just as profitable as a large one. A simple program can start from under $20K investment and have paybacks within months, all with existing staff and minimal interruption to business as usual. Discover how Shell Colac has offered a successful and long standing food to go offer with no commercial kitchen. 
  3. Offer the food your customers want
    It can be tempting to design a menu around what you like to eat. But the easiest way to see a return is to offer what your customers want to buy. Consider the types of customers coming in and at what times. Discover how supermarket Country Grocers grew sales by 41% in just 6 months appealing to local tradies and booming construction in the local area. 
  4. Evaluate your layout and resources 
    One of the common pitfalls when running a food-to-go offer is underestimating what you need, or over investing. It’s a finite balance. To avoid this, start with evaluation the layout of your premises, both front and back of house. Take note of your staff, what skills do they have to employ a successful food-to-go offer. 
  5. Ask for advice
    You don’t need to do it alone. There are many moving parts to creating a successful food-to-go offer, and Meris can assist with bringing together all these elements to help you create your desired offer, including menu development, process development, staff training, equipment solutions, POS, packaging, and merchandising. 

How Meris Can Assist You With Your Food To Go Offer

Creating a successful food offer takes more than quality equipment.

For anyone looking to start or expand their food offer, we recommend giving us a call or booking in a complimentary consultation.

To help you create a successful food offer, we consider:

  • Your business goals – what do you want to achieve? What does a successful food offer look to you?
  • Your target customers – are your customers tradies, out-of-towners, busy professionals or families? What foods do they want to eat? How can you attract more of the customers you want through the right menu options.
  • Your layout – The layout of your premises will affect how you prepare and display food. We assist with working out the most ergonomic and efficient layout. Guided by our in-house Chef who has the experience of cooking day in and out.
  • Your team – what skills do your staff have? How can we support them with training and process development to ensure a new food offer is embraced and keeps productivity high.
  • Supplier availability – We work closely with food suppliers and can assist you with developing a menu based around what is readily available in your local area. This ensures consistency of supply.

From here, our team will put together a proposal that suits your unique business operation, clientele and budget.

This can also include recommended equipment, menus, packaging and merchandising suggestions, staff training and process development.

Ready To Get Started?

We are here to help. Whether it’s an informal chat about your current offering or if you would like to book a complimentary consultation, get in touch today by contacting 1800 265 771 or via our contact form.

Food to Go Introductory Offer

For a limited time only, purchase a Flexeserve or Unis hot display cabinet, and receive a complimentary introductory package with everything you need to start your food-to-go offer. 

  • Hot display cabinet of your choice. 
  • Complimentary 1hr consultation with our Development Chef, to assist you with putting together a highly profitable menu and packaging advice. 
  • Complimentary product training session for you and your staff.

But hurry, offer ends 19 July 2024!

To obtain a quote or for more information on Perfect Fry , contact Meris today on 1800 265 771 or email [email protected]

Ask us about payment options through Silverchef.

About The Author

Michael Brick is a Partner & General Manager at Meris Food Equipment. For over 20 years he has helped food-to-go businesses boost sales and profitability by introducing innovative food concepts. His passion lies in creating a holistic solution, focusing not just on the right equipment (like Perfect Fryers or Flexeserve displays) but also on perfecting the menu, packaging, and in-store processes for increased sales, basket value, and food traffic.

What Our Clients Say

We have benefited greatly from the individual temperature-controlled shelves, allowing us to hold food at the perfect temperature

“The benefits of the Flexeserve are as promised. We have benefited greatly from the individual temperature-controlled shelves, allowing us to hold food at the perfect temperature, preserving its freshness and increasing the variety of food items we offer, meeting peak mealtimes throughout the day.”

– Clinton & Tanya Loftus, IGA Busselton

We went from $600 to now $5,000 in food a week!

“If you’re not in hot food now, you are 5 years behind. Just go for it and dip your toe in, remember you don’t have to do everything all at once.

We went from $600 to now $5,000 in food a week!”

– John Blazely, Store Owner & Operator, Shell Service Station, Colac

We have benefited greatly from the individual temperature-controlled shelves, allowing us to hold food at the perfect temperature

“The benefits of the Flexeserve are as promised. We have benefited greatly from the individual temperature-controlled shelves, allowing us to hold food at the perfect temperature, preserving its freshness and increasing the variety of food items we offer, meeting peak mealtimes throughout the day.”

– Clinton & Tanya Loftus, IGA Busselton

Country Grocers & Liquor Ballan

Sales increased by a staggering 41%. With year-on-year sales up by 81%

Sales increased by a staggering 41%. With year-on-year sales up by 81%

“The results were almost immediate. Within 2 months, sales were up by 37%. In just six months, sales increased by a staggering 41%. With year-on-year sales up by 81%”.

– Ashlee Plucke, Store Manager, Country Grocers & Liquor Ballan

FoodWorks

“When we were looking to purchase a heated merchandiser for our chickens and hot food, we got a quote on the Flexeserve from Meris as well as an alternate unit from another supplier. The Flexeserve® was more expensive, so we went with the other unit. From day one of installing the other unit we had a myriad of issues.

After three months of this and an inability for anyone to be able to fix it, we re-approached Meris about the Flexeserve® unit, and they helped us out. The Flexeserve has done all the things they told us it would, and we have not had an issue. Clearly, you get what you pay for, and the Flexeserve® is worth it”

Shane Cantania - FoodWorks
Country Grocers & Liquor Ballan

“Our previous hot food display was too hot to touch and was melting the food packaging. The harsh heat was drying the food out, which was limiting shelf life and leading to more food wastage.

With Flexeserve, the results were almost immediate. Within 2 months, sales were up by 37%. In just six months, sales increased by a staggering 41%. With year-on-year sales up by 81%. ”

Ashlee Plucke, Store Manager - Country Grocers & Liquor Ballan

“The FlashGrill is so good.

Always such an even cook. Never have to worry about re-heating, it’s always at temp.

Super easy to clean and nothing ever sticks.

We cover the plate with 30 frozen burgers, cook them, then add another 30 straight away with no change in cooking time between the first lot and the second and get the same great result. It’s really impressive”

Katrina Sanderson, Food Operations Manager - Bowser Bean and Vantage Fuels

It enhances flavours by cooking at low temperatures.

“FlashGRILL completes any food. It enhances flavours by cooking at low temperatures. It can perfectly caramelise and grill the products. It is great for white meat and fish. It is very satisfying to cook different kinds of meats and ensuring clients can fully perceive the differences in tastes due to the specific flavour of each product being preserved.”

Chef Francesco di Maria, - LA FIORENTINA Ristorante-Pasticceria Roma - Italy

“Since I have had the possibility to cook at lower temperatures, meat does not stiffen or burn. It remains evenly cooked and intact, and enhances flavour. Thanks to FlashGRILL, which keeps the temperature even on the full cooking surface, I managed to optimise cooking in my work kitchen. I also use the CLOCHE every day. Thanks to it, I obtain great results with meat and fish, like tuna. I am extremely satisfied.”

Chef Diego Asara, - GINGER SAPORI E SALUTE Roma - RM
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