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Grab-and-go the way to go

19 October 2020

Australians have a growing love affair with takeaway food, a market that supermarket and grocery retailing is only just waking up to. Takeaway is classified as any situation where food is purchased in one place and eaten elsewhere – from a humble weekend icecream to foodcourt meal, to a home-delivered dinner.

Food and Hospitality consultants, Future Food summed it up nicely when they said, “Eating Out In Australia 2019 data shows that it doesn’t matter if you are old or young, rich or poor, or whether you earned a second degree from a university or only got as far as high school. The differences between the demographics are about where you get your takeaways, not whether you get them”.

The takeaway food market turned over $1.6 billion in transactions during 2019 and is estimated to be worth $22 billion to the Australian economy. Breakfast, lunch, and dinner are all fair game, having a 10%, 40%, and 50% share of the takeaway market respectively. So why should Uber Eats, the fast-food drive-thru, and now – thanks to COVID-19 – local cafes and restaurants, have all the fun?

Supermarket and grocery retailers are in a great position to provide healthier and more affordable grab-and-go meals that help customers with busy lifestyles put a good meal on the table after a long day at work or to grab a quick breakfast or lunch on-the-go.

Ground zero for grab-and-go meals in grocery retailing is the cooked chicken. Independent retailers from central Sydney to outback Cunnamulla are embracing the opportunity to grow their sales by leveraging the classic cooked bird.

Meris Food Equipment Managing Director Michael Brick explained, “While many grocery retailers have provided convenience by offering cooked chickens, recent years have seen the margins erode. Adding sides such as chips, salads, roast veg, and gravy creates a bunch of easy up-sells, restoring the margin on the overall basket, and elevating the reputation and convenience of the retailer”.

Meris Food Equipment is leading the way in making this opportunity accessible to Australian independent retailers.

“We distribute an innovative, market-leading open hot holding and display cabinet manufactured in the UK called the Flexeserve Zone®. This cabinet keeps hot products like cooked chickens fresh for much longer than traditional bain-marie or island-style cabinets, reducing wastage and ensuring consistent food-safe temperature and quality. And it’s plug-and-play flexibility allows convenient hot food products to be displayed at the front of a store”, says Mr Brick.

Flexeserve convert, Steph Mills of IGA Cunnamulla says, “The Flexeserve displays our chicken and other hot food very well, holds perfect temperature, and is easy to clean”.

Meris Food Equipment is a solutions focussed equipment supplier. They not only work with their customers to develop the right equipment solution: they also assist with the design and placement of equipment installation; menu development; relationships with appropriate food and packaging suppliers; staff training; and, ongoing support around measurement and improvement.

To learn more, visit our dedicated supermarkets page.

The statistics quoted in this article are sourced from Future Foods article, ‘EATING OUT IN AUSTRALIA – TAKEAWAYS ON TAKEAWAY’, June 19, 2019.

About The Author

Michael Brick is a Partner & General Manager at Meris Food Equipment. For over 20 years he has helped food-to-go businesses boost sales and profitability by introducing innovative food concepts. His passion lies in creating a holistic solution, focusing not just on the right equipment (like Perfect Fryers or Flexeserve displays) but also on perfecting the menu, packaging, and in-store processes for increased sales, basket value, and food traffic.

What Our Clients Say

We have benefited greatly from the individual temperature-controlled shelves, allowing us to hold food at the perfect temperature

“The benefits of the Flexeserve are as promised. We have benefited greatly from the individual temperature-controlled shelves, allowing us to hold food at the perfect temperature, preserving its freshness and increasing the variety of food items we offer, meeting peak mealtimes throughout the day.”

– Clinton & Tanya Loftus, IGA Busselton

We went from $600 to now $5,000 in food a week!

“If you’re not in hot food now, you are 5 years behind. Just go for it and dip your toe in, remember you don’t have to do everything all at once.

We went from $600 to now $5,000 in food a week!”

– John Blazely, Store Owner & Operator, Shell Service Station, Colac

We have benefited greatly from the individual temperature-controlled shelves, allowing us to hold food at the perfect temperature

“The benefits of the Flexeserve are as promised. We have benefited greatly from the individual temperature-controlled shelves, allowing us to hold food at the perfect temperature, preserving its freshness and increasing the variety of food items we offer, meeting peak mealtimes throughout the day.”

– Clinton & Tanya Loftus, IGA Busselton

Country Grocers & Liquor Ballan

Sales increased by a staggering 41%. With year-on-year sales up by 81%

Sales increased by a staggering 41%. With year-on-year sales up by 81%

“The results were almost immediate. Within 2 months, sales were up by 37%. In just six months, sales increased by a staggering 41%. With year-on-year sales up by 81%”.

– Ashlee Plucke, Store Manager, Country Grocers & Liquor Ballan

FoodWorks

“When we were looking to purchase a heated merchandiser for our chickens and hot food, we got a quote on the Flexeserve from Meris as well as an alternate unit from another supplier. The Flexeserve® was more expensive, so we went with the other unit. From day one of installing the other unit we had a myriad of issues.

After three months of this and an inability for anyone to be able to fix it, we re-approached Meris about the Flexeserve® unit, and they helped us out. The Flexeserve has done all the things they told us it would, and we have not had an issue. Clearly, you get what you pay for, and the Flexeserve® is worth it”

Shane Cantania - FoodWorks
Country Grocers & Liquor Ballan

“Our previous hot food display was too hot to touch and was melting the food packaging. The harsh heat was drying the food out, which was limiting shelf life and leading to more food wastage.

With Flexeserve, the results were almost immediate. Within 2 months, sales were up by 37%. In just six months, sales increased by a staggering 41%. With year-on-year sales up by 81%. ”

Ashlee Plucke, Store Manager - Country Grocers & Liquor Ballan

“The FlashGrill is so good.

Always such an even cook. Never have to worry about re-heating, it’s always at temp.

Super easy to clean and nothing ever sticks.

We cover the plate with 30 frozen burgers, cook them, then add another 30 straight away with no change in cooking time between the first lot and the second and get the same great result. It’s really impressive”

Katrina Sanderson, Food Operations Manager - Bowser Bean and Vantage Fuels

It enhances flavours by cooking at low temperatures.

“FlashGRILL completes any food. It enhances flavours by cooking at low temperatures. It can perfectly caramelise and grill the products. It is great for white meat and fish. It is very satisfying to cook different kinds of meats and ensuring clients can fully perceive the differences in tastes due to the specific flavour of each product being preserved.”

Chef Francesco di Maria, - LA FIORENTINA Ristorante-Pasticceria Roma - Italy

“Since I have had the possibility to cook at lower temperatures, meat does not stiffen or burn. It remains evenly cooked and intact, and enhances flavour. Thanks to FlashGRILL, which keeps the temperature even on the full cooking surface, I managed to optimise cooking in my work kitchen. I also use the CLOCHE every day. Thanks to it, I obtain great results with meat and fish, like tuna. I am extremely satisfied.”

Chef Diego Asara, - GINGER SAPORI E SALUTE Roma - RM
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